Quality Assurance / Quality Control

​We have to make sure that all the services that we provide meet the expectations of our customers.

QUALITY ASSURANCE / QUALITY CONTROL

In Teknokon, quality is regarded as the whole of the performances shown to ensure full compliance with the expectations of the customers.
 
Our Quality Policy:
 
"We have to make sure that all the services that we provide meet the expectations of our customers."
 
Teknokon Grup companies adopt and implement the quality understanding under the ISO 9001 quality management system at all management levels.
 
The quality objectives and the performance indicators are identified, monitored and assessed in order to ensure continuous development and improvement.

 
Our Objectives
•   To ensure 100% customer satisfaction
•   To achieve a quality standard meeting expectations of our customers
•   To increase employee motivation
 
Our Instruments
•   Quality is adopted and supported at all levels.
•   Quality standards and procedures are established in each field of business.
•   Quality objectives and performance parameters are identified, monitored and assessed in order to ensure continuous deelopment and improvement.
•   Quality trainings are provided at all levels and personnel participation in these trainings is encouraged.
•   It is ensured that all employees participate in the process of quality management, and the strengthening of teamwork is supported.
 

QUALITY SYSTEM

A quality manual has been prepared for the activities carried out by Teknokon Makina within the scope of ISO 9001 standard and also project quality plans and procedures are issued to customers, employees, quality inspectors and other related parties in order to meet customer requirements. The quality system is defined and documented in the quality manual together with the various procedures embodying the quality system.