QUALITY ASSURANCE / QUALITY CONTROLIn Teknokon, quality is regarded as the whole of the performances shown to ensure full compliance with the expectations of the customers.
Our Quality Policy:
"We have to make sure that all the services that we provide meet the expectations of our customers."
Teknokon Grup companies adopt and implement the quality understanding under the ISO 9001 quality management system at all management levels.
The quality objectives and the performance indicators are identified, monitored and assessed in order to ensure continuous development and improvement.
• To achieve a quality standard meeting expectations of our customers
• To ensure 100% customer satisfaction
• To increase employee motivation
• Quality is adopted and supported at all levels.
• Quality standards and procedures are established in each field of business.
• Quality objectives and performance parameters are identified, monitored and assessed in order to ensure continuous deelopment and improvement.
• Quality trainings are provided at all levels and personnel participation in these trainings is encouraged.
• It is ensured that all employees participate in the process of quality management, and the strengthening of teamwork is supported.